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- SC Department of Education
- Horry County Schools
- Student Access to Digital Devices
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Student Access to Digital Devices
All students in grades 3-12 will have the option to take a Personalized Digital Learning (PDL) device home (High School – laptop; Middle School – Chromebook; Elementary – iPad). Additional information, such as how to grant parent permission to take a device home, how to pay an optional technology fee to offset costs if a device is damaged while at home, appropriate internet use, etc., was provided to students and parents Tuesday, March 17, 2020.
HelpDesk
At this time, we are receiving a high volume of calls through our technology Help Desk at (843) 488-6825. In order to expedite a response, the Technology Department has created an alternative method for supporting your questions, which is by emailing them to HelpDesk@horrycountyschools.net. The Technology Department will answer all questions as quickly as possible.
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Frequently Asked Questions
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When was the Digital Device Pick Up?
Parents/guardians have been allowed to pick up digital devices at the school(s) where their student(s) attend. Parents are required to sign an Elearning Parent Permission/Usage Form if picking up a computer device. To expedite the process, parents are encouraged to print and sign this form prior to arriving at the schools.
Pick up times for Middle and High (which includes St. James Intermediate School):
Wednesday, March 18, 7:00 a.m.-1:00 p.m.
Thursday, March 19, 3:00 p.m.-6:00 p.m.
Friday, March 20, 8:00 a.m.-11:00 a.m.Pick up times for Elementary:
Wednesday, March 18, 7:00 a.m. – 1:00 p.m.
Thursday, March 19, 3:00 p.m. – 6:00 p.m.
Friday, March 20, 8:00 a.m. – 11:00 a.m.- Aynor Elementary
- Burgess Elementary
- Conway Elementary
- Carolina Forest Elementary
- Daisy Elementary
- Forestbrook Elementary
- Homewood Elementary
- Kingston Elementary
- Loris Elementary
- Lakewood Elementary
- Ocean Bay Elementary
- Waterway Elementary
- *St. James Intermediate School falls under Middle Schools (See above for Middle and High pick up)
Wednesday, March 18, 3:00 p.m. – 6: p.m.
Thursday, March 19, 7:00 a.m. – 1:00 p.m.
Friday, March 20, 1:00 p.m. – 4:00 p.m.- Green Sea Floyds Elementary
- Midland Elementary
- Myrtle Beach Elementary
- Ocean Drive Elementary
- Palmetto Bays Elementary
- Pee Dee Elementary
- River Oaks Elementary
- Riverside Elementary
- South Conway Elementary
- Socastee Elementary
- Seaside Elementary
- St. James Elementary
- Waccamaw Elementary
- *St. James Intermediate School falls under Middle Schools (See above for Middle and High pick up)
Parents/guardians will need to present their driver’s license or another form of identification. Otherwise, all HCS buildings will be closed to the public. -
What type of payments will be accepted at the school for the $12 optional technology fee?
Parents may pay online at MyPaymentsPlus (https://www2.mypaymentsplus.com) or parents may pay in person with cash or check.
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Why is there an optional technology fee of $12?
The technology fee is optional for parents who have not paid the annual technology fee of $25. Your school’s bookkeeper has the information on who has previously paid. If a parent has not paid the annual technology fee, he/she has the option to pay a reduced technology fee of $12, which will cover the remainder of the school year. If a parent didn’t pay the original $25 fee and doesn’t elect to pay the $12 technology fee, he/she will assume all responsibility for a device should it be damaged while at home.
The reduced technology fee ($12) may be paid directly to the bookkeeper at the school by cash or check when the parent picks up the device, or online at My Payments Plus (http://www.mypaymentsplus.com). The option to pay on My Payments Plus will be available until 4 p.m. on Friday 3/27/2020.
If you have already paid the $25 technology fee, you do not need to pay the $12 technology fee.
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What if my high school student has left his device or charger at school?
If your high school student has left his/her device or charger at school, you may contact the school to determine a time you may retrieve the equipment.
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May someone other than a parent or guardian pick up a device for a student?
Devices may be picked up by the parent, guardian, or other adult contact listed in PowerSchool.
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Does the student have to be present to receive a device?
The student does not have to accompany the parent/guardian for device pickup.
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Can high school students pick up devices themselves with ID?
Yes, High School students may pick up their devices PROVIDED they bring a signed permission form or have one on file.
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If we have access and technology at home do we need to pick up a device?
No. All assignments may be accessed through a personal device.
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What if I have issues with the device while I am at home?
Parents, students, and employees may call the Technology Help Desk at (843) 488-6825 for assistance.
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How can my student access a digital device?
All students in grades 3-12 will have the option to take a Personalized Digital Learning (PDL) device home (High School – laptop; Middle School – Chromebook; Elementary – iPad). Additional information, such as how to grant parent permission to take a device home, how to pay an optional technology fee to offset costs if a device is damaged while at home, appropriate internet use, etc., will be provided to students and parents by 6:00 PM, Tuesday, March 17, 2020. Click here for more information.
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How to clean your device?
- Click here to view the recommendations.
