• Employee Assistance Program

    Option 1:

    HCS provides a valuable benefit to all employees and their immediate family members known as the Employee Assistance Program (EAP).  We have partnered with MYgroup Group, an independent provider of EAP services.  There is no enrollment required and you are now eligible to use the EAP through MYgroup.

    The EAP offers help for personal and/or professional concerns by providing free, confidential, short-term counseling and personal consultation.  Additionally, the EAP provides work-life resources in the way of legal and financial consultations, online learning and resources.

    The EAP has a network of counselors that are conveniently located.  They can help you improve or resolve personal difficulties whether big or small, personal, or work-related.  

    Some examples of concerns that the EAP addresses include:

    • Family and relationship issues
    • Depression and anxiety
    • Resiliency and coping skills
    • Work-related issues
    • Grief and loss
    • Alcohol or drug use
    • Stress
    • Legal and financial issues

     Confidentiality is one of the most important features of the EAP.  No one will know that you have used this resource unless you offer that information or unless someone’s safety is threatened. 

    There is no cost to you for your phone calls or face-to-face visits with the EAP. The EAP staff at MYgroup is available 24 hours a day, seven days a week, ready to assist you.  

    To seek assistance through the EAP:     

    1. call 704-529-1428 or 800-633-3353
    2. My Group EAP Mobile Application Instructions (pdf)
    3. My Group website Instructions (pdf)

              MY Group QR code

    Option 2:

    PEBA health plans include coverage for behavioral health benefits.  These benefits are managed by Companion Benefit Alternatives.  Using the Companion website, you can find a provider or request a health coach.  Pre-authorization is required so make sure your provider has your PEBA insurance information. Additional information:

     

    Option 3:

    Full-time employee also have EAP coverage included with the Unum $10,000 basic life insurance.  This coverage is free to all full-time permanent employees and includes the following benefits: