• Employee Assistance Program

    Option 1:

    HCS provides a valuable benefit to all employees and their immediate family members known as the Employee Assistance Program (EAP).  We have partnered with MYgroup, an independent provider of EAP services.  There is no enrollment required and you are now eligible to use the EAP through MYgroup.

    The EAP offers help for personal and/or professional concerns by providing free, confidential, short-term counseling and personal consultation.  Additionally, the EAP provides work-life resources in the way of legal and financial consultations, online learning and resources.

    The EAP has a network of counselors that are conveniently located.  They can help you improve or resolve personal difficulties, whether big or small, personal, or work-related.  

    Some examples of concerns that the EAP addresses include:

    • Family and relationship issues
    • Depression and anxiety
    • Resiliency and coping skills
    • Work-related issues
    • Grief and loss
    • Alcohol or drug use
    • Stress
    • Legal and financial issues

     Confidentiality is one of the most important features of the EAP.  No one will know that you have used this resource unless you offer that information or unless someone’s safety is threatened. 

    There is no cost to you for your phone calls or face-to-face visits with the EAP. The EAP staff at MYgroup is available 24 hours a day, seven days a week, ready to assist you.  

    To seek assistance through the EAP:     

    1. call 704-529-1428 or 800-633-3353  or MYgroup
    2. My Group EAP Mobile Application Instructions (pdf)
    3. My Group website Instructions (pdf)

              MY Group QR code

     

    Option 2:

    PEBA health plans include coverage for behavioral health benefits.  These benefits are managed by Companion Benefit Alternatives.  Using the Companion website, you can find a provider or request a health coach.  Pre-authorization is required so make sure your provider has your PEBA insurance information. Additional information:

     

    Option 3 (for employee ages 18 and older):

    Through PEBA, Meru Health offers a 12-week virtual treatment program at no cost to State Health Plan primary members ages 18 and older to reduce anxiety, stress, depression and burnout. It combines therapist and psychiatrist support, a biofeedback training device, anonymous peer support, meditation practices and habit-changing activities. Learn more about the program and enroll at meruhealth.com/cba.    

     

    Option 4 (for children and young adults):

    Through PEBA, Bend Health virtual network providers work with families with children, adolescents and young adults up to age 25. Bend offers a broad spectrum of care, including preventive coaching for severe mental illness and substance use. Their team of pediatric mental health experts delivers a comprehensive, personalized care plan, followed by treatment through weekly video sessions. Families receive additional support whenever they need it with unlimited messaging and have a constant view of progress through monthly reports and video updates.

    Bend Health is available to State Health Plan primary members, and treatment costs follow normal Plan provisions. Learn more about Bend at www.BendHealth.com.

     

    Option 5:

    Full-time employee also have EAP coverage included with the Unum $10,000 basic life insurance.  This coverage is free to all full-time permanent employees and includes the following benefits: